The Other Palace, originally opened as the St. James Theatre in 2012, was rebranded in 2017 by Andrew Lloyd Webber's Really Useful Group. It is a modern, purpose-built theatre designed to be a hub for new musicals and developing talent, offering an intimate and contemporary atmosphere. It features a main theatre and a smaller studio space, providing a unique platform for innovative productions away from the traditional West End.
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Seating
Main Theatre
312 seatsThe Main Theatre has been engineered with modern sightlines in mind. This intimate auditorium has zero structural pillars, light rigs, or balcony overhangs to obstruct your view.
Seating is arranged in one unbroken, gently curved block from Row A to N without a central aisle, set on a continuous and very steep rake that ensures clear sightlines over the heads of audience members in front. The premium zone is centered in Rows D through J, offering an ideal eye-level perspective of the stage scale and choreography.
Sitting in the very front rows (A and B) places you right at the foot of the stage for an incredibly immersive experience, though you will look slightly upward. The first few rows also wrap around the stage slightly, so those sitting towards each end will get restricted viewing.
For budget-conscious bookings, the rear rows (M and N) and the outer edges of the rows are usually discounted; however, because the entire venue holds only 312 seats, even the very back row feels close to the stage action.
See the view from your seat
SeatPlan has photographs taken from individual seats at the The Other Palace, alongside a full seating plan and reviews from people who sat there. Worth a look before you commit to a restricted-view seat.
View seat photos and planAffiliate link — we may earn a commission, at no cost to you.
Staying nearby
The nearest hotels to the The Other Palace, for anyone travelling in for a show rather than heading home after it.
- The Georgian House Hotelabout 15 min walk
- Astor Victoriaabout 15 min walk
- The Cadogan, A Belmond Hotelabout 20 min walk
Hotels.com affiliate links — we may earn a commission, at no cost to you. Prices and availability are shown on their site.
Facilities
Toilets
Two accessible toilets are available: one in the foyer (Ground Floor) and one outside the Studio (step-free via lift). Standard Gents and Ladies toilets are also in the foyer (Ground Floor) with step-free access. Additional standard toilets are on a lower level.
Not available. The theatre recommends using left luggage facilities at Victoria Station.
On Sunday, the box office opens 2 hours prior to scheduled performances.
Stage door
No separate stage door; patrons exit via the main entrance, and a sign directs to a designated lining area along the right-hand wall for stage door activities.
Location
12 Palace St, Westminster, London SW1E 5JA
Getting there
nearest first
- 5 min
Victoria
VictoriaDistrictCircleNational Rail - 8–10 min
St James's Park
DistrictCircle - 15–20 min
Green Park
JubileePiccadillyVictoria
Bus stops on routes 3, 11, 16, 24, 26, 38, 42, 52, 73, 82, 148 pass close to the theatre.
Step-by-step walking directions
The Other Palace is conveniently located a short walk from Victoria Station. From Victoria Station, exit onto Victoria Street and turn right. Walk along Victoria Street, then turn left onto Palace Street. The theatre will be on your left. Victoria Station serves the Victoria, District, and Circle Tube lines, as well as National Rail services.
